COOKIE POLICY

The present privacy policy explains how we use the information concerning you that we collect through this website operated by CCD BIOES SANTÉ in France.

1. INFORMATION WE COLLECT ABOUT YOU

The information we receive and how we use it depends on what you do when you visit our website. We collect and use non-personal information (information that does not identify you personally) differently from your personal information.

2. YOUR PERSONAL INFORMATION

Personal information refers to information that can specifically identify you, such as:

  • First and last name,
  • Phone number, email address,
  • Company name.

We collect personal information about our users in two ways:

  • When you enter personal information on certain pages of the website. For example, you may fill out a contact form.
  • Using automated means, including through cookies. Cookies are small text files placed on your computer by websites that you visit. They are widely used to make websites work, or to work more efficiently, as well as to provide information to the website owners. For more information about cookies, click

3. USE OF YOUR PERSONAL INFORMATION

We may use the information you provide through the website for the following purposes:

  • To provide you with access to our website;
  • To identify and authenticate you; to provide or verify your access rights, including through passwords, password recovery hints, security questions and information, state-issued identification documents, healthcare professional number;
  • To develop and improve our products and services; to identify trends and develop new products and services; to understand how you interact with our services through your equipment; to monitor and respond to security issues; to determine the effectiveness of our promotional campaigns; to conduct surveys.
  • To personalize your experience when using our services; to ensure our services are presented in the way that best suits your needs; to understand your professional and personal interests in our content, products, services, and other content and to tailor them to your needs and preferences; to present you with products and offers that are tailored to you;
  • To communicate with you; to respond to your requests and inquiries; to provide support for our products and services; to provide you with important information such as administrative information, mandatory notices, and promotional information; to send you news and information about our products, services, brands, and operations;
  • To respond to requests from administrative or judicial authorities in compliance with applicable law; to respond to a judicial requisition, a subpoena, or any other decision of an administrative or judicial authority.

4. ON WHAT BASIS DO WE PROCESS YOUR PERSONAL DATA?

Depending on the data processing in question, we will process your personal data based on one or more of the following legal grounds:

  • Your prior consent, where you have clearly expressed your agreement for CCD BIOES SANTÉ to process your personal data. In practice, this generally means that we will ask you to follow any useful procedure allowing you to receive all necessary information and to clearly accept or refuse the processing concerned;
  • A legitimate interest of CCD BIOES SANTÉ as defined by applicable personal data protection legislation. In such cases, we will take into account your interests and fundamental rights to determine if the processing is legitimate and lawful. We may also rely, on a case-by-case basis, on other legal grounds in accordance with applicable personal data protection legislation.

5. WHO HAS ACCESS TO YOUR PERSONAL DATA?

In the ordinary course of our business, we may share some personal information with affiliated companies of CCD BIOES SANTÉ, third-party companies we use to provide services or functionalities on our behalf, and any administrative or judicial authority when required by applicable law. In all cases, we ensure that these third parties:

  • Commit to complying with applicable personal data protection legislation and the principles of this policy;
  • Process personal data exclusively for the purposes described in this policy; and
  • Implement appropriate technical and organizational security measures to protect the integrity and confidentiality of your personal data.

6. WHAT SECURITY MEASURES FOR THE SITE?

We implement measures consistent with professional standards to protect your personal data against any loss, misuse, and unauthorized access, disclosure, modification, or destruction. However, no website is 100% secure, and we therefore recommend that you carefully consider what information you send and take appropriate precautions, such as keeping usernames and passwords confidential if applicable.

7. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will only retain your personal data for as long as necessary to fulfill the purposes described in this policy. Exceptionally, we may retain your personal data for a longer period, as permitted or required by applicable law.

8. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

You have the ability to exercise the rights granted to you under applicable personal data protection legislation. To this end, we inform you that you have the right to:

  • Access your personal data upon simple request, in which case you will receive a copy unless such data is made directly available to you, for example, within your personal account;
  • Obtain the correction of your personal data if it is inaccurate, incomplete, or outdated.
  • Obtain the deletion of your personal data in situations provided for by applicable personal data protection legislation (right to be forgotten);
  • Withdraw your consent to the processing of your personal data (without affecting the lawfulness of the processing) where your personal data has been processed and collected based on your consent;
  • Object to the processing of your personal data where it has been collected and processed based on CCD BIOES SANTÉ’s legitimate interests, in which case you will need to justify your request by explaining your particular situation.
  • Request a limitation of processing in situations specified by applicable law;
  • Receive your personal data for transmission to a third party of your choice, or obtain the direct transmission of your personal data to this third party by CCD BIOES SANTÉ where technically feasible (this right only applies when the processing is based on your consent). If you wish to exercise any of these rights, please contact us as indicated in the “How to Contact Us” section. We will take the necessary steps to respond to you as quickly as possible.

9. VALIDITY AND EVOLUTION OF OUR PRIVACY POLICY

This policy may be modified over time, particularly to adapt to changes or developments in applicable law or our internal practices. Changes will be posted on this page. We therefore invite you to regularly review this policy.

10. HOW TO CONTACT US

You can send your requests regarding CCD BIOES SANTÉ’s use of your personal data to the following email address: dataprivacy@choay.com